Employee Performance Transformation in the Digital Era: The Role of Digital Work Systems, Generational Diversity, and Digital Mindset through Innovative Work Behavior

Authors

  • Nelvi Nurul Huda Fakultas Ekonomi dan Bisnis, Universitas Sumatera Utara
  • Elisabet Siahaan Fakultas Ekonomi dan Bisnis, Universitas Sumatera Utara
  • Amlys Syahputra Silalahi Fakultas Ekonomi dan Bisnis, Universitas Sumatera Utara

DOI:

https://doi.org/10.55927/ijems.v4i3.64

Keywords:

Digital Work System, Generational Diversity, Digital Mindset, Innovative Work Behavior, Employee Performance

Abstract

This study aims to analyze the influence of Digital Work Systems, Generational Diversity, and Digital Mindset on Employee Performance through Innovative Work Behavior as a mediating variable at PT XYZ. The research uses a quantitative approach with an explanatory research type. Data was collected through questionnaires distributed to 160 respondents selected using purposive sampling technique. Data analysis was conducted using Structural Equation Modeling (SEM) based on Partial Least Square (PLS) method. The results show that Digital Work Systems, Generational Diversity, Digital Mindset, and Innovative Work Behavior have a positive and significant effect on Employee Performance. In addition, Digital Work Systems, Generational Diversity, and Digital Mindset also have a positive and significant effect on Innovative Work Behavior. Further research results show that Innovative Work Behavior can mediate the influence of Digital Work Systems, Generational Diversity, and Digital Mindset on Employee Performance. These findings emphasize the importance of strengthening digital work systems, managing generational diversity, developing a digital mindset, and fostering an innovative work culture to improve employee performance in the digital transformation era

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Published

2026-07-11

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