The Effect of Reward System and Employee Engagement on Employee Performance Through Work Satisfaction as an Intervening Variable at Mbs Hotel Medan
DOI:
https://doi.org/10.55927/ijems.v4i3.61Keywords:
Reward System, Employee Engagement, Job Satisfaction, and Employee PerformanceAbstract
Employee performance at MBS Hotel Medan has not yet reached optimal levels, as reflected in service quality, work punctuality, and variations in employee performance. These issues are presumed to be influenced by the implementation of the Reward System and the level of Employee Engagement among employees. This study aims to analyze the effect of Reward Systems and Employee Engagement on Employee Performance through Job Satisfaction as an intervening variable. This research applied a descriptive quantitative method with a causal approach. Data were collected through questionnaires distributed to 84 employees using the census sampling method. Data analysis employed Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) using SmartPLS. Findings indicate that Reward Systems and Employee Engagement positively and significantly affect Job Satisfaction and Employee Performance, while Job Satisfaction mediates their influence on employee performance
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